Support and Community

What should I do if we run out of gas?
Replacement of Gas When the stove is out of gas, please contact the gas company at 6455 1169.  Provide them with your address and they will deliver ...
Fri, 31 May, 2024 at 4:35 PM
What are the rights and responsibilities do I have as tenant?
Rights as a tenant You will enjoy the full privilege and rights to stay and use facilities as residences.  Responsibilities as a tenant  1. Pay your r...
Fri, 31 May, 2024 at 4:36 PM
Full set of bedding package
Consists of a set of a pillow, pillowcase, duvet, duvet cover, bath towel, and bedsheets. Laundry excluded.   You may request a bedding package at the c...
Fri, 31 May, 2024 at 4:37 PM
Can I get any refund if I check out a few days earlier than the end of my contract?
No. We don’t refund for early check out if you are paying monthly rent.    
Thu, 8 Jul, 2021 at 12:27 AM
Why is the air conditioner not cold enough even when I set the temperature to 16 degree?
It may happen, for example, all 5 wall units in a flat are turned on simultaneously, most of the air conditioning systems in Singapore are not designed t...
Thu, 8 Jul, 2021 at 12:28 AM
Clothing Iron and Iron Board (Mackenzie)
* Each floor has clothing iron and iron board * 1 set is located near the elevator * Example: If the room number is 405. The tenant can check at the level 4...
Sun, 14 May, 2023 at 3:00 PM